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App Support

Need help with one of my apps? Find troubleshooting tips, privacy policies, and contact information below.

BasicBot app icon

BasicBot

A Discord bot for trivia, party games, XP and server stats

Troubleshooting & Notes

BasicBot only works in Discord servers where it's installed. Type !help in a channel the bot can see to list its commands. If it stops answering, it may be restarting; give it a minute. To have your data deleted, email the address below with your Discord username and the server you share with the bot.

Blobby Connect app icon

Blobby Connect

A quick tap-to-pop puzzle game where patience pays

Troubleshooting & Notes

Scores and stats are stored on your device. Leaderboards, medals, and the daily challenge rankings use Apple's CloudKit, so if your results aren't appearing, check that you are signed into iCloud and that Share gameplay data is turned on in the game's Settings.

Compass app icon

Compass

Task tracking for small teams, shaped to how you work

Troubleshooting & Notes

Compass runs in your browser at compass.tentenbs.com. Sign in with Google or with a one-time link sent to your email. If a sign-in or invitation email hasn't arrived after a few minutes, check your spam folder, or sign in with Google instead. To join a team's existing workspace, ask its owner to invite you.

Deep Space Quest app icon

Deep Space Quest

A space-themed match-three puzzle game with adaptive difficulty

Troubleshooting & Notes

All progress, currency, and Skill Tree upgrades are stored locally on your device using standard system storage. If you encounter any visual anomalies or gameplay freezes, performing a force-quit and restarting the app will resolve most issues without losing your progress.

Glade app icon

Glade

A private shared journal for couples and small groups

Troubleshooting & Notes

Glade is designed to run privately using Apple's CloudKit. Sharing groups requires active iCloud accounts. If someone is unable to join your group or sync daily practices, verify that both the group owner and the member are signed into iCloud and have allowed Glade to store data in iCloud.

TripSpotter app icon

TripSpotter

Track license plate sightings collaboratively on road trips

Troubleshooting & Notes

TripSpotter relies on Apple's CloudKit to securely sync your sightings and trips. If you are experiencing synchronization issues between devices, please check that you are signed into your iCloud account and that iCloud Drive and TripSpotter are enabled under your device's iCloud settings.

Still Need Help?

If your issue persists or you'd like to submit feedback, bug reports, or feature requests, feel free to send an email. Please include the name of the app and a brief description of the issue.